Frequently
Asked Questions
How does your
process work?
After a thorough pre-vacuuming, I apply an all
natural cleaner. The cleaner is solvent free, detergent free, soap free
and free of petrochemicals. It safely breaks down and absorbs the soil.
This natural cleaner is then rinsed with 230 degree water with a truck
mounted steam cleaning unit. The high powered unit is capable of
extracting almost all of the moisture and combined with high powered
drying fans I am able to get the carpets dry in only 1-2 hours.
Why is it
important to use a truck mounted unit?
Some cleaners use portable units that
they bring into your home. They are loud and underpowered resulting in a
poor cleaning with poor drying times. With truck mounted units you get
much more vacuum and much more heat and all I have to bring into your home
is two hoses. All of the noisy parts stay outside.
Why doesn't
everyone use truck mounted units?
That is an easy question. It is because they are
expensive. For the price of one truck mounted unit another company could
buy more than fifteen portable units. I feel they are worth the expense
because they provide you with a much better cleaning job.
What's included
in your price?
There are never any hidden charges. All prices
include vacuuming, light furniture moving, pre-treating and
spotting.
Is there a soapy
residue?
No, my cleaning product contains no soaps or
detergents. This means that your carpet will not re-soil rapidly. It
also means that your carpets are left with a softer feel.
After my
last cleaning spots come back, can you prevent this?
I give you a 14 day guarantee so if spots
come back so do I. Most of the time recurring spots are caused by the
cleaner using too much soap/detergent or too much pressure. I do neither
of those things.
How long does it
take to dry?
Carpets are dry in only 1-2 hours in most cases.
Some times in as little as 30 minutes.
Is there an
odor?
No, my product is completely odor free. Perfect
for allergy sufferers. No toxic solvents or detergents.
Is there a
guarantee?
Yes, If you are unhappy with the cleaning for
any reason let me know within 14 days and I will return and re-clean your
carpet for no charge.
How much does it
cost?
My prices are quite
reasonable and there are no surprises. The price you see is the price you
pay. No hidden charges. Please review my price
list.
|
